Workflow Manager

Accent Software Workflow has been designed to enable your business to respond to a constantly changing environment  that requires workflow processes which can be easily adapted overtime allowing you to start with the knowledge that processes can be altered and refined. Workflow defines all the critical steps of each Business Process capturing the relevant Data at each step. All Actions within a Workflow are shown in a single list. Each Action task is monitored and marked (‘ticked’) when completed. Workflow supports the distribution of Workflow tasks to a Least-Cost provider. Workflow functionality can be modified to suit most business process.

How to Apply Workflow to Grow Your Business 

The concept of customer lifetime value (CLV) is well-established. The principle is to determine the maximum value that can be generated by an individual or a business or groups of them and then to allocate cost to achieving that value. The Return-On-Investment (ROI).

Typically the investment is largest at the beginning of a relationship (e.g. covering acquisition costs). CLV is often difficult to calculate because it requires that customers be grouped based on products and time. INSYTE workflows maximize customer lifetime value in several important ways:

Focusing: Acquiring specific customer types to maximize company potential and increase future annual net profits.
Growing: Prioritizing activities for specific customer types to focus limited resources and build maximum value.
Managing: Communicating based on CLV indicators to minimise business risk associated with wrong (‘unsuitable’ rather than ‘wrong’?) offers.
Accumulating: Setting retention and growth targets by CLV to maximize net profit and business value.
Controlling: Managing costs based on CLV to increase business operating margins and marketing response rates.
Profiting: Building a CLV pipeline to generate new value and maximize existing customer value.